Hyster Lifter Machine

More than 15 years

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The consultant organization needs to determine the internal and external communications relevant to the Quality Management System and each project. Mechanisms for communication could include: meetings; notice boards; in-house publications; awareness raising seminars; intranet/internet; and emails. Communication needs to be planned to ensure that all necessary information is available when needed, from both external with clients and authorities and internal management and key personals. This could also include feedback from the client.

The consultant organization must ensure that non-conforming outputs/projects are prevented from further processing, use, or delivery. Examples include, design reviews, quality checking, etc. Once identified, they should trigger a process whereby an authorized and competent person will decide what course of action is to be taken.